Remove the burden of network management from your organisation and allow your IT staff to concentrate on their core business functions. With ACORE’s remote network administration solutions we effectively act as your IT department, providing a remote network administrator who will be your single source of contact for all IT issues.
With an agreed monthly maintenance fee, which is just a fraction of what you will pay your full-time IT technician or support team, we guarantee that you will benefit from a high quality service from a professional team of engineers who will be at your disposal whenever and wherever you need them.
Our team of network engineers and technicians are experienced and skilled at monitoring, analysing and resolving system performance issues on a real-time basis. As part of our remote system administration, we undertake a thorough review of your existing system, ensuring optimal use and addressing issues before they become critical.
We embrace open and collaborative relationships with our clients, ensuring that our network maintenance activity creates measurable results towards defined objectives. We ensure clients are kept up to date with the performance of their systems by providing reports of key prescheduled activities that have successfully occurred. Should any of these tasks fail, clients are informed and ACORE will correct the situation.
In addition to providing the technological expertise necessary to set up your TCP/IP network we can also arrange the installation of all necessary cabling whether you require ethernet, coax or telephone lines. We use only high quality components and offer reasonable hourly rates or longer term support contracts for even greater economy.
Summary of Services:
- Network design and installation for Windows and Novell based networks
- Server, workstation, and network maintenance
- Network administration service as needed or per contract
- Cable installation and testing
- Network schematic/map design services
- Remote assistance and administration services
- Remote data backup and network administration
- Network security services
- VPN support, terminal services, wireless and connectivity support
- Guaranteed response time
- Cost savings over hourly rate
- Online tracking of time spent, time remaining, work done, and more
Networking is a vast and complex topic. Please inquire regarding any questions you may have. We can assist in assessing both your present and future needs.